Frequently Asked Questions
Everything you need to know about your Synco Sports gear and orders.
How long does shipping take for my sports equipment?
Standard shipping typically takes 3-5 business days within the continental US. Expedited shipping options are available at checkout for athletes who need their gear sooner.
What is your return policy for worn apparel?
We offer a 30-day return policy. Items must be in original condition with tags attached. For hygiene reasons, base layers and swimwear cannot be returned once the packaging is opened.
Do you offer team discounts for bulk orders?
Yes! Synco Sports provides tiered pricing for school teams, local clubs, and organizations. Please contact our sales team via the 'Bulk Orders' page for a custom quote.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. We recommend measuring your current gear or body dimensions to ensure the best performance fit.
Are your products covered by a warranty?
All Synco Sports hardware and equipment come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to our tracking portal where you can monitor your package's progress.